The SCHEMA Content Delivery Suite makes documents and content available to all users at any time, wherever they are. Together with the SCHEMA ST4 DocuManager editing system, a complete chain is formed, ranging from the creation of structured content through modular and media-neutral management to the targeted distribution of information to all users.
By creating and managing content with the SCHEMA ST4 editing system, you can compile target-group and product-specific documents. To ensure these documents appeal to the target group, an intelligent platform is needed to distribute the information: The SCHEMA Content Delivery Suite makes documents and content available both online and offline. Users can search for documents and content and save filters. For security purposes and for targeted distribution, you can set restrictions for the documents and content displayed in what are known as subscriptions, or restrict access based on time, location, or access rights. The different applications in the SCHEMA Content Delivery Suite enable you to access the SCHEMA Content Delivery Server from a wide variety of devices; using a web browser from any computer or mobile device, online and offline access is possible via SCHEMA Reader and the SCHEMA Reader App from a PC, laptop, tablet, smartphone or any other device with an Android, Windows Mobile or Apple iOS operating system. Using the ReST Web Service interface, it is possible to integrate the SCHEMA Content Delivery Server into other applications.
Your users want to access documents and content from anywhere in the world and in any situation. This includes commissioning engineers or installers, service engineers, sales representatives, and also users or operators, customers, dealers and partners. The SCHEMA Content Delivery Suite makes documents and content available for online access or offline download, meaning that information is available at any time, anywhere. Documents that have been downloaded offline are automatically synchronized and updated the next time online access is established. Documents and content can be saved and displayed on the SCHEMA Content Delivery Server in every format. All documents can be transferred directly from the SCHEMA ST4 DocuManager editing system or uploaded from file storage or a third-party system (ERP, CRM, PLM, PIM, etc.) – including indexing and classification of these documents in the CDS taxonomy – using a connector. This enables content that has been created externally, such as PDFs or any other documents imaginable, to be distributed, filtered, and searched. Content from online help systems in HTML5 format with a responsive design is shown directly in the portal. A dialog is born from the “one-way street” of information transfer: Users can leave feedback, comments, or notes on the documents and content. This feedback is forwarded to whoever created the information and the updated version is available to all users immediately after it is changed; a cycle that continuously improves the information quality.
Searching and Filtering for the Information You Need
The search function is supported by selection trees (taxonomies) and full text searches. The selection trees can be taken from SCHEMA ST4 DocuManager, as documents are assigned criteria before being transferred to SCHEMA ST4. Using these criteria, properties can be selected and combined with other search criteria or text input, allowing you to quickly find the part of the document or content you are searching for. Each user can save their search settings and launch these filters again when needed. This creates individual compilations of documents and content for each user, the latest version of which can be called up at any time. The advanced search enables the user to find saved synonyms or search terms that contain errors or are imprecise (fuzzy matches). While you are entering your search, autocomplete suggestions are made in real time for search terms based on documents and content saved in the SCHEMA Content Delivery Server. The search function can be optimized for certain terms or content.
Giving Users Targeted Information
The security of the documents and content is a top priority. For this reason, the SCHEMA Content Delivery Suite provides extensive encoding options for data transfer paths and data packets. What’s more, the displayed content and the user’s access rights can be set individually or by group, thus giving users targeted information. In this way, the relevant target groups (users, engineers, customers, dealers, partners) receive the documents that are relevant and intended for them. The selection trees (taxonomies), which are also used for the search function, form the basis of the subscriptions, or restrictions. Access to documents and content can be restricted for individual users or entire groups from specified areas of these selection trees. For example, a customer only sees public documents, an employee from the design department only the technical documents, and the subsidiary in the USA only the marked English documents. All other content is hidden and cannot be viewed. Other access policies make it possible to restrict a user’s access to a certain time period, to a specific location, or to set up permitted time limits for synchronization. If you only want to manage access for a small number of users or groups, you can use the SCHEMA Content Delivery Suite’s integrated user management system. If you are using Azure- and ADFS-based systems, it is possible to connect your company-wide user management system to synchronize users and groups. The analysis functions allow you to analyze the searched terms and retrieved documents. Using this as a basis, you can continuously improve the range of information for your users.
The Main Functions…
…of the SCHEMA Content Delivery Suite
The most important element of the SCHEMA Content Delivery Suite is the SCHEMA Content Delivery Server. The server’s database stores and makes available all documents and content depending on the different access options. Below you will find an overview of the most important functions of the SCHEMA Content Delivery Server:
- Browser-based online access to the SCHEMA Content Delivery Server via the SCHEMA Reader Portal (HTML5)
- Online and offline access to the SCHEMA Content Delivery Server from a Windows PC or a laptop using the SCHEMA Reader
- Online and offline access from tablets, smartphones, and other mobile devices with Android, Windows Mobile or Apple iOS operating systems using the SCHEMA Reader App
- Connection of other systems via the ReST Web Service
Documents and Content
- Direct transfer of documents and content from SCHEMA ST4 DocuManager to the SCHEMA Content Delivery Server
- Online help in HTML5 format with a responsive design can be called up in the portal
- Transfer of documents from file storage or a third-party system (ERP, CRM, PLM, PIM, etc.) including indexing and classification of these documents in the CDS taxonomy
- Direct transfer of metadata and taxonomies for documents and content from SCHEMA ST4 DocuManager for search and filtering functions
- Automatic synchronization of offline documents and content the next time online access is established in the SCHEMA CDS
- Display of documents and content in all the SCHEMA Content Delivery Suite’s applications
- Feedback, comments, and notes (public or private) on documents or specific content
- Documents-on-demand: Generation of documents (PDF and Word) from selected content
Searching and Filtering
- Faceted search for documents and content using selection trees (taxonomies) and full text searches
- Intelligent search function takes synonyms and fuzzy searches into consideration
- Automated completion of search terms based on saved documents and content
- All search and filter functions can be combined
- Personal search and filter settings can be saved
- Analysis of search terms and retrieved documents to optimize the search behavior
Users and User Groups
- Internal user management or users and user groups can be transferred from Azure or ADFS-based user management systems
- Targeted distribution of documents and content for users or user groups, or using restrictions based on time, location, or access rights
- Targeted display of documents and content for users or user groups using subscriptions; selection trees (taxonomies) used to set up subscriptions
- Protection against unauthorized access using access subscriptions and restrictions
- Encoding of communication between the SCHEMA Content Delivery Server and SCHEMA Content Delivery Suite’s applications
- Encoding of documents and content depending on the device or user
- Import can be restricted to signed content
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Individual information modules that are as easy as possible to manage form the basis of modern editing. These modules need to be easy to find, capable of being combined dynamically, and made “intelligent” using metadata. Separating layout, structure, and content simplifies matters by a large degree and increases efficiency. However, this requires precise planning and consistent implementation.
SCHEMA has been setting standards in editing systems for over 20 years. Their ST4 DocuManager meets the needs of small and medium-sized businesses and is based on SCHEMA ST4, the market-leading professional and scalable editing system in German-speaking countries. The SCHEMA product range covers all eventualities in day-to-day editing and content management work for companies of all sizes.
The fundamental difference between working with and without an editing system is the principle of single source publishing. This method breaks documents and publications down into information modules, which may then be used time and again in different locations, but are only ever managed centrally. Prolific copying and pasting is replaced by a neatly structured data base.
SCHEMA ST4 DocuManager sets new standards, and is yet a standard system with technical support and upgradeability. SCHEMA consistently “standardizes” recurring requirements from numerous projects. “DocuManager” is a standard configuration of the powerful ST4 system; a turnkey solution for simple projects and the perfect basis for complex enhancements.
Technical content management systems should not simply be regarded as new software; they also enable you to reassess processes, writing methods, and documentation structures. While they are relatively quick and easy to introduce, a major benefit lies in how they will modernize your entire workflow. Here we have compiled some of the key benefits to justify your investment.
Separating content, structure, and layout in a CMS is the key to first-class dynamic publishing: Create different layouts from or customer-specific versions from the same source – cleverly controlled by metadata, with documents automatically produced from the data available in the ERP system. With all this and much more besides, the possibilities of SCHEMA ST4 are endless!
When it comes to creating and scaling first-rate content, seven of the ten most well-known brands around the world rely on Acrolinx. Use Acrolinx to plan, create, and analyze your content. Tailored to your target groups, it will be quick to find, easy to read, and engaging. Acrolinx is the only software platform that can “read” content and helps authors to improve it and find the right “tone of voice”.
The trend towards electronic media could not be stronger, with benefits such as faster updates, interactive presentations, and context-sensitive help being harnessed for applications such as website assembly and catalog production. SCHEMA ST4 offers an extensive range of publication options for both print but also electronic media, separating content from structure and layout.
Your colleagues, partners, and customers need the latest information at their fingertips. How do you manage that in times of increasingly faster product cycles? How do you ensure these documents can only be used with proper authorization? SCHEMA´s Content Delivery Suite (CDS) intelligently supplies the different target systems – online and offline – via browser, tablet, or smartphone.
Do you want to speed up working in SDL Trados Studio and SDL MultiTerm even further and customize it even more precisely to your needs? Then you should take a closer look at our little digital helpers: expertTools enable elegant processes and solutions that would otherwise be highly complex and time-consuming. Many of our expertTools are available both as a freelance and as a professional version.
While you can simply download and try out some of our products for yourself, larger-scale solutions such as SCHEMA DocuManager or SDL WorldServer have extensive configuration options. To enable us to tailor these systems to your individual requirements, we can offer you specialist guidance and workshops. This will give you a clear picture of the desired and perfect solution for you.
Do you want tailored guidance and prompt support response times? Then you can rely on us! We provide support both for the SDL Trados products we market and for the software solutions we develop in-house, such as quickTerm, smartQuery, globalReview, and expertTools. In order to support the products from our other partners, we negotiate direct support and maintenance contracts on your behalf.