Join Our Professional Services Team

Kaleidoscope is an internationally renowned Austrian company based in Vienna. We offer our clients customized product and services solutions for all global content needs. This includes modularized content creation with component-based content management systems, corporate terminology management, workflow and terminology checking, professional and automated localization workflows, and global information distribution. Our niche is offering convincingly creative solutions. To grow our successful Professional Services team in Vienna, we are looking for a new full-time colleague in our

Professional Services Team

Client workshops, Training, Presales Consultancy,
Product Configuration, and Level 2 Support Assistance

As a part of our Professional Services team, you will be responsible for customer projects world-wide, but with a strong focus on the DACH region. This includes:

  •  Implementing our solutions directly at the client’s premises
  • Organizing and holding client workshops and training sessions
  • Configuring our products with or for the client
  • Being available internally for our sales team for client-specific presentations
  • Being available internally for our support team for product information and troubleshooting

Our ideal candidate will:

  • Have at least 3 years of experience in the localization, technical documentation, or terminology industry
  • Have worked with SDL Trados, SCHEMA ST4 or maybe even Kaleidoscope solutions
  • Enjoy working with software and IT systems and have some experience configuring large-scale systems from a power user / admin perspective
  • Exhibit analytical skills to distill client input and workshop results into concrete configuration specifications
  • Be committed to competence and expertise, solution-oriented, and drive for long-lasting partnerships with our customers
  • Exhibit a pro-active, motivated, optimistic, and upbeat yet reliable and responsible work ethic
  • Communicate in an open and respectful manner with customers and colleagues

If this challenge is for you, and you are ready to thrive in an international, dynamic team located centrally in Vienna, then please contact us with your inspiration and information! We offer a minimum of € 2.900,00 gross per month (14 times a year), higher payment negotiable.

If you want to know more about our values and the Kaleidoscope way to work, please click here.

Submit your CV and covering letter by e-mail: Work @ Kaleidoscope